A SCADA & MES Support agreement gives you access to the support resources and information you need to help you extract maximum value from your investment in Schneider Electric’s range of SCADA, MES and Historian software. Maintenance and Support Agreements are available to purchase with your software.
SCADA & MES Software Global Support offers multi-level support services to our customers. This formalized structure of support provides you with flexible support coverage, software updates & upgrades, valuable online knowledge resources & self-assist tools to help you configure or troubleshoot your system, as well as 24x7 access to our experienced SCADA & MES Support engineers.
This lock icon, where displayed on the SCADA & MES Support Portal, indicates the resource is protected and requires a valid support agreement with the necessary entitlement to access the content. If you have attempted to download or access content which has the icon, but do not have a support agreement or it has expired, you must first purchase / renew your support agreement. If you have an existing SCADA & MES support agreement with Schneider Electric, be sure to login using your registered support user ID to ensure you get full access to all the resources available on the Support Portal.
How to purchase support?
Interested in learning more about SCADA & MES Support and how you can purchase or renew support? Please contact your Schneider Electric account manager directly or send us an email and a local sales representative will get back to you.