SCADA & MES Global Support

SCADA & MES Global Support for your peace of mind

Offering you multi-level application software support services, this formalised structure of support is designed to optimize your investment in the SCADA, MES and Historian range of software.

Register for maintenance and get your Support Agreement.

If you are interested in further information, please download the SCADA & MES Global Support brochure.

If you are ready to proceed with a support agreement, contact your local support representative.

Service Capability & Performance (SCP) Certified

SCP CertifiedIn 2015, for the tenth consecutive year, the SCADA & MES Global Support organisation has achieved SCP certification of its technical support centres. We have also attained the SCP eService Standard certification for the fifth year running.

The SCP eService Standard provides companies with a global benchmark for web-based support. SCP standards provide the definitive benchmark of service excellence in the technology industry. The standards quantify service effectiveness based upon stringent performance standards and represent industry best practice. For more information, visit the Service Strategies website.